More Ho-Hum Hiring Headlines
A company is growing in an industry that is often portrayed as disappearing overseas:
Call center to add 500 jobs in Austin
Customer service outsourcer PRC will open a 500-employee call center in North Austin.
The expansion comes in conjunction with another center in Denver, Colo. The addition of these centers will mark the company’s fourth and fifth domestic expansions in the last 12 months.
Together, they will add more than 1,000 new management, customer support and technology jobs to their markets.
….. PRC is a subsidiary of IAC/InterActiveCorp (NASDAQ:IACI). It manages customer relationships for some of the world’s largest companies through a global network of centers and employs about 12,000 worldwide. Clients include Expedia, Hotels.com, Match.com, British Airways and DIRECTV Inc.
Related Post:
- August 18 — Myth: US Call-Center Jobs Are Disappearing Overseas
Interesting that they picked North Austin, one of the reasons Dell ostensibly gave for expanding into other areas (including India) is that the labor pool in Austin was getting very thin.
Or maybe there’s just many people who have done time at Dell and don’t want to go back.
Comment by dave — September 1, 2006 @ 11:49 am
That is an interesting point indeed. It would seem that the talent level required might not be as great for hotel and travel booking as it would be for tech troubleshooting.
Comment by TBlumer — September 1, 2006 @ 7:36 pm