May 14, 2016

Establishment Press Virtually Ignores Wendy’s Plan to Install Some Self-Serve Kiosks This Year

The establishment press has given an open mic to proponents of raising the minimum wage nationally, and has cheered $15-per-hour legislation passed in California and New York earlier this year as “historic.”

The silence from those same quarters, e.g., the Associated Press, the New York Times and others, is deafening now that one of the predictions of those who have criticized such sharp increases, which take the minimum to double the current federal level of $7.25 and triple the $5.15 seen in early 2007, is beginning to come true. Critics have contended that employers would mechanize key processes to control their labor costs faster than they otherwise would have. That is exactly what The Wendy’s Company, “the world’s third-largest quick-service hamburger company,” is about to start doing.


Saturday Off-Topic (Moderated) Open Thread (051416)

Filed under: Lucid Links — Tom @ 6:00 am

This open thread is meant for commenters to post on items either briefly noted below (if any) or otherwise not covered at this blog. Rules are here.

Positivity: Barista goes extra mile for deaf customer

Filed under: Positivity — Tom @ 5:55 am

From Leesburg, Virginia (vidoe at link; HT Daryn Kagan):

May 6, 2016, 7:11 PM

For a deaf person like Ibby Piracha, getting the drink you want at Starbucks cand be a tall order. But Ibby says not here, thanks to a barista who recently did something truly grande.

“I see that she gets a piece of paper out, and I thought maybe she had a question for me or something, but it really wasn’t a question at all,” Ibby said. “And as I read through it, it shocked me.”

He immediately posted a picture of the note, which read, “I’ve been learning ASL, American Sign Language, just so you can have the same experience as everyone else.”

That barista is Krystal Payne. She’s new here. In fact, she’d only waited on Ibby once before deciding to go home, go on the Internet and learn sign language for him.

“Maybe I spent like three or more hours on it,” Krystal said.

For one order.

“If he’s a regular, and I want to make that connection with my regulars, I should be able to at least ask him what he wants to drink,” Krystal said.

Today, Krystal knows everything she needs to wait on Ibby.

To Krystal, it’s no big deal, but to Ibby, who says navigating a hearing world is often frustrating, what Krystal did was a wonderful gesture that he will never forget. He even saved the note.

“It was something that was very inspirational, so I wanted to keep it in a frame,” Ibby said. …

Go here for the rest of the story.